frequently asked questions

How long does it take to paint and deliver a caricature or portrait?

Timelines vary based on the complexity of the illustration and the delivery address. A good rule of thumb is to estimate 3-4 weeks from the initial request to receiving delivery of your framed print. If you only request the digital file, not a framed print, a typical order takes up to 2 weeks.

What framing options do you offer?

Digital illustrations can be printed either on paper or on canvas. Papers are framed and canvases are stretched over a wooden frame. Our consultants can recommend what the best option is for your project.

Can I get a preview of the work before I pay?

Unfortunately not, because the work is custom made, and cannot be re-sold to another client, like you can with retail products. Please refer to our artwork showcased on the website or our social media accounts to see the quality of our work. Rest assured, we'll do our best to deliver artwork you'll love.

Where do you ship?

We deliver to the USA, Canada and most European countries. Shipping times and costs will be communicated for each project.

What's your return and refund policy?

Because the work we do is custom made, we're unable to accept returns and refund payments for the artwork. In the case of receiving damaged art prints on delivery, please reach out to us for a replacement.